Vangtel, Innovation In An Outsourcing World

Our mission is to ensure that all Vangtel Shelter Services will empower our clients to achieve long-term success and ROI that is second to none!

Vangtel understands that in today’s business economy, budget reductions and cost cutting measures are high on every manager’s agenda. How do companies cut costs without sacrificing quality and customer satisfaction? With Vangtel you will receive a customized solution designed to let you outsource selected functions and retain complete ownership over all data and processes. Vangtel partners with our clients during implementation and assists in the avoidance of huge costs associated with managing an administrative support infrastructure once operational.

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Cutting labor costs is only part of the benefits any outsourcing provider should offer. Hidden costs and project management demands are often overlooked when planning a Nearshore or Offshore solution. Many outsourcing solutions can actually create increased expenses and demands for administrative oversight. Finding a trusted third party, or creating your own offshore subsidiary, does not guarantee success. Developing a keen understanding of the outsourcing industry can be time consuming and reduce any realized savings for several years.

Vangtel has designed our Shelter Model to remove those barriers and replace them with a streamlined customized outsourcing solution devoid of ancillary administrative costs and overhead expenses.

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Vangtel's innovative Shelter Model frees our clients in the call center and IT industries, or with BPO needs, to focus on why they elected to outsource in the first place. Our parent company, The Offshore Group, has developed expertise in outsourcing dating back to late 1980’s. Vangtel provides all administrative and support services for our clients. Thus you will not have to focus on finding office space, conduct pre-screening and testing of candidates, provide security, develop a facility maintenance team, understand the labor and tax laws in a foreign country, or any other intensive administrative tasks necessary to an outsourcing effort.

Our professional, on-site, support personnel are highly skilled and experienced in serving our client operations with best practices for success. Vangtel understands why you need to outsource, we support you to make it happen!

Located in Hermosillo, Sonora, Mexico, Vangtel is a convenient distance from any major city in the States. Just a short one hour flight from Phoenix, Arizona, a hub for many airlines, increases accessibility while reduces travel time and expense. Hermosillo is also in the same time zone as Arizona which makes Vangtel compatible with standard business hours in the U.S. The quality of the workforce in Hermosillo is highly educated with solid bi-lingual skills and a good understanding of the business culture in America. All factors that are very important when considering where and with whom to outsource.