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Vangtel's Shelter Program provides client companies with a professional staff that executes all Mexico accounting, payroll, human resource and procurement functions in a shared services way that enables businesses of all sizes to reap the cost benefits of nearshoring, without giving up the operational control and the day-to-day management of personnel, data and the customer relationships that are critical to their financial success. The company’s clients are housed in world-class facilities that include: secure and dedicated work suites, shared reception areas and conference rooms, modern infrastructure connections, training areas and cafeterias. Vangtel offers on-site wellness and health services for its clients’ workforce.
The Shelter Program is a fully customized outsourcing solution designed to allow Vangtel clients to remain flexible and competitive in today's ever changing global business environment. As a client you focus completely on defining your nearshoring and staffing needs, developing training parameters, designing work suite and work station layouts, choosing qualified agents, and implementing and running your low-cost country enterprise.
The advantage of Vangtel’s Shelter Program is that companies do not turn over the value-added functional control of their projects to a third-party vendor. Vangtel clients define and control candidate screening, testing, and ultimately choose and supervise the individuals that will make up their Mexico team. Each hired employee works directly for Vangtel’s clients. This direct relationship, without intermediaries, with hired agents, makes reaching or surpassing production goals, customer satisfaction rates, and desired deadline compliance ratios more achievable. Strong bi-lingual skills and workers’ cultural affinity with US business practices, and concurrent time zones provides for an efficient blending with existing operations, thus reducing errors and miscommunications.
Vangtel’s nearshore Shelter Program enables businesses to operate as a “department under its Mexican business license. This negates the need for Vangtel’s customers to have any direct contact with Mexico’s equivalent of the IRS, and shifts many critical employer responsibilities to Vangtel. Contracts governing Vangtel’s relationship with its clients in Mexico are signed and executed in the United States by its parent company, the Tucson, Arizona-based, Offshore International, Inc. As a result, all activity that transpires in Mexico is done within the framework of the United States legal system. This saves Vangtel customers that cost of having staff with Mexican legal expertise on payroll or retainer. .
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